We may collect any of following types of information that you may opt to provide and depending on the context of your interaction with us:

• Name;
• ​Address;
• ​Contact number;
• Email;
• Payment data;
• Any information that you may voluntarily enter in the input field found on our website and online ordering platform;  and/or
• Photos, comments, and other materials that you post on our social media pages. 

We use your information for the following purposes:

• Process and collect payments for in-restaurant or online orders and other transactions;

• Provide information about orders, specials, reservations, special events, updates about Silverlake Family Restaurant;

• Respond to inquiries and customer assistance requests;

• Targeted advertising and marketing;

• Improve our services;

• Assess your suitability of being part of our team (for job applications).

We share your Personal Information with service providers and partners who help us operate efficiently. This includes processing orders, handling reservations, SMS messaging, managing promotions and rewards, conducting research, and improving customer experiences. These providers can only use your information as permitted by law or to perform services for us.

We may share your Personal Information with third parties, including authorities, to comply with laws, legal requests, or regulations. We may also disclose it if needed to protect Parkside Diner, our customers, staff, or the public, especially in emergencies.

We may disclose your personal information within the group of restaurants (i.e. Silverlake Family Restaurant and Pizanos Warsaw). Our family of restaurants are not allowed to use or disclose the shared information except as set out in this privacy statement.

By providing your email address or phone number, you consent to receiving emails and SMS messages from us regarding our services, your order or reservation, updates, promotions, and other relevant communications.

You may unsubscribe from our marketing email list at any time by clicking the unsubscribe link in the emails that we send you. Please note that you may still receive certain non-marketing communications after opting out. These messages may include transaction-specific communications, messages as part of a loyalty program that you may have signed up for.

For SMS messaging, you can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us, except for messages related to transactions (if applicable).

We take reasonable measures to protect your information from unauthorized access or disclosure. Your data is never sold, rented, or shared with third parties for marketing purposes.

We prioritize the security of your payment information. All credit card transactions are processed by a trusted third-party payment provider that complies with industry security standards, including PCI DSS (Payment Card Industry Data Security Standard). We do not store or have direct access to your credit card details. 

We have implemented security measures, including technical and physical restrictions, to protect personal information. Only authorized personnel can access it, and only for job-related purposes.

While we take measures to ensure the security of your information, we cannot guarantee absolute protection against unauthorized access or breaches beyond our control.

You have the right to access and review the personal information we have collected about you. If you believe any of your information is inaccurate or incomplete, you may request corrections. To exercise these rights, please contact our privacy team at  info@parksidecastile.com. We will respond to your request in accordance with applicable laws and regulations.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.